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Articles in this category

How does Helpdesk Ticketing system work ?

An IT help desk ticketing system works by first creating a ticket, which is simply a document recording all actionable information pertaining to the issue at hand. Capturing and recording requests is ...

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Why use our Ticketing System

Bridge IT Service desk ticketing systems help streamline, centralize, and manage support tickets, saving time and manual effort for the help desk team and improving help desk agent productivity.  Brid...

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IT Service Contracts

Category: IT Solutions

Bridge IT Support provides a corporate-style IT support solution for small to medium sized companies. The service is operated by Microsoft accredited specialists, and combines the use of IT infrastruc...

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How does Helpdesk Ticketing system work ?

Category: Knowledgebase

An IT help desk ticketing system works by first creating a ticket, which is simply a document recording all actionable information pertaining to the issue at hand. Capturing and recording requests is ...

14
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Cloud services

Category: IT Solutions

Bridge IT Support in partnership with Microsoft, Amazon and Google Cloud can offer your business a complete cloud based dictation solution. There is No software required. No installation. No need for ...

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Remote Working

Category: IT Solutions

Bridge IT Support have always embraced the 'Agile' work ethic and we have always encouraged our clients to do the same. Using a variety of software and technologies, we can help businesses embrace di...

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Fishing

Category: Computer FAQs

I received an e-mail asking for my password and other personal information. Is this legitimate, or is it a phishing scam? --------------------------------------- A phishing scam message can come from ...

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Why use our Ticketing System

Category: Knowledgebase

Bridge IT Service desk ticketing systems help streamline, centralize, and manage support tickets, saving time and manual effort for the help desk team and improving help desk agent productivity.  Brid...

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Frequently Asked Questions about Web hosting

Category: Web hosting

Is your support 24x7? Yes. We provide fast support 24x7x365. Does your hosting come with a control panel? Yes, your hosting comes packed with the world's number one control panel, cPanel. Can I upgrad...

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Active Directory Administration procedure

Category: Computer FAQs

Active Directory Procedures Change Management Process Change Initiation Change that can impact Active Directory and its community can be initiated by three different groups and with expected impacts t...

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Computer is slow or doesn't boot correctly what now ?

Category: Computer FAQs

This is a good indicator that there is a potential problem with your hard-drive. There’s unfortunately not a lot you can do about this problem but it’s best to catch it early and bring it in, working ...

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I have a blue screen of death (BsoD) what do I do ?

Category: Computer FAQs

We’ve all seen the dreaded Blue Screen of Death, a page devoted to seemingly impossible to understand nonsense that causes immediate panic and occasional swearing. There are numerous blue screen error...

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What is your recommended virus protection ?

Category: Virus FAQs

Another common question we get is which of the anti-virus products out there would we recommend? We recommend Bullguard Internet Security for home users or ESET Endpoint Protection for businesses. We’...

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What is a malware ?

Category: Virus FAQs

Malware is the bigger, badder brother of viruses, these bits of software have been written to perform malicious actions on your machine, for example, the destruction of data, to farm information or ga...

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